The Medical Trust has contracted with Quantum Health (Quantum) to enhance the benefits of its plans that use the Anthem and Cigna networks.
During Annual Enrollment, Quantum care coordinators will be available to members enrolled-or eligible to enroll-in one of these plans if they need help understanding plan options or choosing the right plan. Simply call (866) 871-0629.
Beginning January 1, 2025, Quantum will help members:
- Find in-network physicians
- Answer claims, billing, and benefits questions
- Prepare for a hospital stay
- Verify coverage and, if necessary, get prior approval
- Contact doctors to coordinate treatment
- Save on out-of-pocket costs
- Replace ID cards, and more
In December 2024, members who are enrolled in a plan using the Anthem or Cigna network for 2025 will receive new ID cards with a NEW plan number, which they MUST use for medical, behavioral health (including the EAP), and prescription (Express Scripts) services. Their old cards will not work after 12/31/2024.
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